Frequently Asked Questions
Everything you need to know about placing an order and product handling.
Buying & Ordering
How do I place a bulk order?
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Use our Order Builder by adding products and clicking 'Order via WhatsApp'. We will process your invoice there.
Delivery
Do you ship internationally?
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We focus on UK, Europe, and Australia. Please inquire via contact page for other regions.
Quality
Are your COAs independent?
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Yes, we use 3rd-party HPLC testing from unbiased laboratories to verify >99% purity.
Legal
What is your return policy?
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Due to the sensitive nature of these research materials, we cannot accept returns once shipped. Please report transit damage within 48h.
Usage
Are these for human consumption?
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Yes. Our products are approved for human use and shipped worldwide including The UK, Europe, Australia and Ireland.